While we understand that some pre-loved items may have been subject to gentle wear and tear, we only accept pieces that fall into following categories:
- Never Worn, with Original Tags.
- Never Worn.
- Very good condition.
- Good condition.
1. Never Worn, with Original Tags
An item classed as ‘Never Worn, with Original Tags’ has never been worn, has all original tags in place, and is in perfect condition.
- No defects.
- No modifications or alterations.
- No odours.
2. Never Worn
An item classed as ‘Never Worn, with Original Tags’ has never been worn, and is in perfect condition.
- No defects.
- No modifications or alterations.
- Must not have been washed.
3. Very good condition
An item in ‘Very good condition’ has hardly been worn and is very well maintained.
- Any modifications or alterations must be mentioned in the description.
- No spots or sweat marks.
- No holes, tears, pilling or pulled threads.
- No discolouration.
- No missing parts (eg. belt, strap etc.)
- No odours.
Examples of acceptable flaws (on a case-by-case basis):
- Small pulled threads.
- Light micro-scratches only on jewellery and watches.
4. Good condition
An item in ‘Good Condition’ has been worn, but is well maintained.
If the item has flaws, these must be mentioned in the description and be visible in photos.
- No holes, tears, pilling, sweat marks, sticky sections, punctured or torn corners, worn-out material or odours.
- Modifications or alterations must be mentioned in the description.
Examples of acceptable flaws (on a case-by-case basis):
- Small spots, small snags, small pulled threads, light pilling.
- Small pulled threads.
- Light scratches only on jewellery, watches and handbags.
- Internal marks to handbags.
