How much does delivery cost?
We have partnered with UPS as our preferred shipping partner.
Shipping costs vary and are visible at checkout.
Order value < £1000: £12
Order value £1000 - £2500 : £25
Order value £250) + : £35
US Shipping is $45.00
EU and international shipping rates will be calculated at checkout.
If you are shopping from a region that doesn't allow you to checkout please do send an email to enquiries@reluxefashion.com.
How long will it take to receive my order?
Our standard UK delivery is express delivery 1-2 business days. Orders placed after 1pm on a Thursday may not be processed until the following Monday.
US, International and European orders will be delivered within 5 business days, depending on the state/country. Orders placed after 1pm GMT/BST on a Thursday may not be processed until the following Monday
The last order date to guarantee delivery pre Christmas is midday Thursday 19th December for UK deliveries and midday on Friday 13th December for deliveries to the US.
Customs, Duty and Taxes
Items being delivered outside of the UK are subject to customs fees, payment for which will be the sole responsibility of the customer, regardless of whether the item is going to be returned. For specific delivery questions, please contact enquiries@reluxefashion.com for assistance.
Additional Information
Please ensure that you double check your delivery address as we cannot accept responsibility for items that are delivered to the incorrect address. If you notice that you have made an error, please let us know as soon as possible by emailing enquiries@reluxefashion.com
Important note:
In an effort to protect the business and avoid fraudulent activity, we will only ship your order to the billing address. If you require shipment to a separate address, we reserve the right to require additional proof of identification:
- Photo identification that includes the name, photograph and signature of the cardholder, for example a passport or driver’s license.
- A copy of the original credit card used to make the purchase.
